Support
Contact
Every message is read by a person at the house.
Write to us
Email supportaurvyko@gmail.comfor anything at all — an order, choosing a fragrance, gifting, or press. We reply within one to two working days.
About an order
Include your order number (it’s in your confirmation email and under Your orders) so we can help straight away. You can follow every shipment from the same page.
If something arrived damaged or isn’t what you ordered, email us with your order number and a photo and we’ll put it right.
Finding your fragrance
Not sure which of the five is yours? Tell us what you usually wear and when, and we’ll point you to one — or see Care for how to wear and keep them.
Your data
For questions about your personal information or to delete your account, see our Privacy Policy.